SAP Knowledge Base Article - Preview

1943630 - HOW TO: troubleshoot RAS startup issues in XI3.x and BI4.x


The Report Application Server (RAS) is unable to start via the CMC or the command line (./ -managedstart).   In the CMC, the service attempts to start five times and stops with the status 'failed'.

*** NOTE:  The info within this kba is specific to Unix & Linux deployments.  The same instructions will not translate over to Windows environments.




SAP Business Objects XI 3.1 (all Service Packs)

SAP BusinessObjects BI 4.x (all Service Packs)


SAP BusinessObjects Enterprise XI 3.1


KBA , BI-BIP-CRS , SAP Crystal Server , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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