Symptom
- Categorization selection not applied
- ITSM does not show Category entry
- Entered a value manually for the categorization but not appearing in web interface
- You create an incident from managed system either with notif_create or with stwb_work from a test case.
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Environment
SAP Solution Manager
Product
SAP Solution Manager all versions
Keywords
CRM_UI, SM_CRM, Help > Create Support Message, notif_create , KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem
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