Question: Is it possible to download the long text of an support incident from a system into an external source(Microsoft Word, Microsoft Excel, etc.)?
The system currently does not provide such a functionality in its current release.
We have forwarded the request for this functionality to product planning process. Unfortunately it is not possible for our Support Team to provide you additional information regarding the availability of this feature in a future release.
KBA , SRD-CC , Cross Components , How To