SAP Knowledge Base Article - Preview

1939377 - Not able to delete directory group in the System Configurator


You deleted a specific directory group in SC, however, the same directory re-appear in CDT after some time.

Image/Data is from SAP internal systems, sample data, or demo systems.  Any resemblance to real data is purely coincidental.



SAP Contact Center 7.0


SAP Contact Center, on-premise edition 7.0


SAP Contact Center, BCM, CCI, System Configurator, Deleting Directory Group , KBA , CRM-CCI , Contact Center Infrastructure , Problem

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