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1937236 - Where to find on-line documentation for Solution Manager's ITSM and ChaRM


  • User guides
  • Install guides
  • Security guide
  • How to guides
  • Upgrade guides
  • General configuration
  • On-line documentation
  • IT Service Management Solman <version> Guide



SAP Solution Manager


SAP Solution Manager all versions


online, multilevel categorization, ITSM 3rd party Help Desk, Business Rule Framework Plus, BRF+, Mobile device interface API, Full text search with TREX, T-Rex, Team determination, Business Roles and Authorizations, Service Level agreements, SLA, Service Request Management, SAP ITSM Analytics, User status dependent import, Preliminary import, decouple transport requests, Upgrade FAQs, Authorization BAdI, security wiki, multi-level categorization, MLC, service order, SMRQ, SMSO, ZMRQ, ZMIN, SMIN , KBA , SV-SMG-SUP , Service Desk / Incident Management , SV-SMG-CM , Change Request Management , Problem

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