SAP Knowledge Base Article - Preview

1936912 - WSDL files for SAP Integrated Communication Interface (ICI)

Symptom

  • You are implementing CRM Interaction Center WebClient
  • You want to get the WSDL files for your ICI version


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Environment

  • SAP Customer Relationship Management 7.0 and higher
  • SAP enhancement package for SAP Customer Relationship Management
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Customer Relationship Management 2005 ; SAP Customer Relationship Management 2007 ; SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

WSDL WDSL CTI ICI certification , KBA , CRM-IC-CHA , Communication Channels , CRM-IC-CHA-TEL , Telephony Integration , CA-GTF-IC-CHA , use CRM-IC-CHA(Communication Channels) , CRM-CCI , Contact Center Infrastructure , Problem

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