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1935274 - The Upgrade process is very slow taking several days when using the UMT


  • When trying to upgrade from XI3.1 to BI4 platform using the Upgrade management tool (UMT), the overall upgrade process is very slow despite over 36 hrs of migration.
  • The UMT still indicates that it is still in the preparing stage (Stage I)
  • The issue is the same even after we bumped the server memory (RAM) to 64GB and Heap size of UMT to 48GB and no progress as such.
  • The user profile is also configured to use temp space from E:\ drive which has plenty of space
  • All recommendations from the UMT best practices checklist kbase 1904814 are followed
  • UMT traces are generated according to kbase 1602551, but they do not show any significant errors except for normal processing



  • SAP BusinessObjects BI Platform 4.x
  • All supported platforms


SAP BusinessObjects Business Intelligence platform 4.0


UMT slow performance preparation prepare first stage several days hours spin temp tmp temporary out of space  troubleshoot , KBA , BI-BIP-UMT , Upgrade management tool , Problem

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