SAP Knowledge Base Article - Preview

1933203 - Cannot install SUP Enterprise Developer Edition on virtual machine (VM) with unserved license.


When trying to install SUP Enterprise Developer Edition on a virtual machine with an unserved license via Remote Desktop Connection / Remote Desktop Protocol.




  • Sybase Unwired Platform SUP all versions
  • SUP Developer Edition
  • SySam License
  • Remote Desktop, Terminal Services, Citrix, remote access



SAP Mobile Platform 2.3 ; Sybase Unwired Platform 2.0 ; Sybase Unwired Platform 2.1 ; Sybase Unwired Platform 2.2


SUP Developer Edition, Remote Desktop Connection, RDC, Terminal Services, remote access, unserved license,
Failed to check out license, Failed obtain, license, SUP_BASESRVR, server , KBA , MOB-SUP-RT , SUP Runtime , Problem

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