SAP Knowledge Base Article - Preview

1931959 - "User restore or User preserve failed" error in Web Services after system copy


After system copy, error occurs during web service processing. At web service provider side, the following error can be found in SRT_UTIL error log:

  <ERROR_TEXT>Other error (-> evaluate trace)</ERROR_TEXT>

  <E_TEXT>SRT: User restore or User preserve failed</E_TEXT>



SAP NetWeaver release independent


SAP NetWeaver all versions


web service, system copy, srt_util, secstore, SOAP:1300 SRT: User restore or User preserve failed , KBA , BC-ESI-WS-ABA , Web Service and SOAP - ABAP , BC-SEC , Security , Problem

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