SAP Knowledge Base Article - Preview

1931741 - Collecting support log files for SAP BPA by Redwood

Symptom

  • How to collect log files from Redwood BPA application to provide to support?
  • Can you click on the "I" in the top corner of the BPA UI and provide the 'GetSupportFiles' zip containing the default trace logs and operator messages?


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Environment

  • SAP Central Process Scheduling 8.0 by Redwood
  • SAP Business Process Automation 9.0 by Redwood
  • SAP Business Process Automation 9.1 by Redwood

Product

SAP Business Process Automation 9.0 by Redwood ; SAP Business Process Automation 9.1 by Redwood ; SAP Central Process Scheduling 8.0 by Redwood

Keywords

SupportAssist.zip System_GetSupportFiles job BPA Redwood CPS default trace , KBA , XX-PART-REDWOOD-BPA , SAP Business Process Automation by Redwood , XX-PART-REDWOOD-CPS , SAP Central Process Scheduling by Redwood , How To

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