SAP Knowledge Base Article - Preview

1931723 - Time Recording Activity Description Empty or Filled with Wrong Activity Description for Some Business Roles

Symptom

  • In sm_crm, for ITSM, data is  not showing in Activity tab - Time recording. 
  • In the WebUI (Transaction SM_CRM), the drop-down list of an Activity Type in Assignment Block Time Recording within an Incident is empty or filled with wrong description:

time recording1.jpg


Read more...

Environment

  • SAP Solution Manager 7.1
  • SAP Solution Manager 7.2

Product

SAP Solution Manager 7.1

Keywords

SEL_CAT_TIMEREP_VIA_UI_PROFILE IC_WC_DEFAULT_PROFILE Zeiterfassung Beschreibung leer fehlt Aktivität falsch UI-Rolle CRM Web UI Aktivitätstyp Activity Type Hinzufügen time recording activity type list value, CRMV_TIMERECORD , KBA , SV-SMG-SUP , Service Desk / Incident Management , SV-SMG-CM , Change Request Management , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.