SAP Knowledge Base Article - Preview

1931723 - Time Recording Activity Description Empty or Filled with Wrong Activity Description for Some Business Roles


  • In sm_crm, for ITSM, data is  not showing in Activity tab - Time recording. 
  • In the WebUI (Transaction SM_CRM), the drop-down list of an Activity Type in Assignment Block Time Recording within an Incident is empty or filled with wrong description:

time recording1.jpg



  • SAP Solution Manager 7.1
  • SAP Solution Manager 7.2


SAP Solution Manager 7.1


SEL_CAT_TIMEREP_VIA_UI_PROFILE IC_WC_DEFAULT_PROFILE Zeiterfassung Beschreibung leer fehlt Aktivität falsch UI-Rolle CRM Web UI Aktivitätstyp Activity Type Hinzufügen time recording activity type list value, CRMV_TIMERECORD , KBA , SV-SMG-SUP , Service Desk / Incident Management , SV-SMG-CM , Change Request Management , Problem

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