SAP Knowledge Base Article - Preview

1926788 - VAR Key User is able to see Configuration Items of all VAR customers in Solution Manager

Symptom

  • Key User of VAR customer can see all Configuration Items (including data of other customers) while creating an Incident using SOLMANREQU Business role (CRM Web UI).
  • Key User of VAR customer can see all Configuration Items (including data of other customers) while creating an Incident using "Create Incident" Fiori application.


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Environment

  • SAP Solution Manager 7.2

Product

SAP Solution Manager all versions

Keywords

VAR, SM_SDK_IBA, SOLMANREQU, configuration item, Create Incident, Key user , KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem

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