You tried to use a USB HID (Human Interface Device) with CDT and Lync running on the same machine, but there is conflicts and calls in CDT are terminated unexpectedly.
SAP Contact Center 7.0
HID devices, Microsoft Lync, Compatability, Compatibility, Jabra, USB devices, HID_SHAREMODE, BCMAXPXY, USBHS, Skype, terminal_HS_HIDHS.msi, JABRA, UsbHid , KBA , CRM-CCI , Contact Center Infrastructure , Problem
About this pageThis is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).
Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.