SAP Knowledge Base Article - Public

1925772 - When Changing Status of the Opportunity to Won or Lost Dependent Fields are Automatically Updated

Symptom

When changing the status of the opportunity to won or lost the dependent fields Probability (Chance of Success), Weighted Value and Close Date are automatically updated.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Sales work center.
  2. Select the Opportunities view.
  3. Select and open any opportunity.
  4. Click the Actions button and choose Set as Won or Set as Lost.
  5. Enter a random reason.
  6. Click the Save button.

The fields Probability (Chance of Success), Weighted Value and Close Date are automatically updated.

Resolution

This is the expected system behaviour.

See Also

Keywords

Opportunity, Set as Lost, set as Won, Close date, Probability , KBA , set as lost , set as won , opportunity , probability , close date , LOD-CRM-OPP , Opportunity Management , How To

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions