Customer is not able to create a Service Agent because the work center Business Partner Data is available for the SAP_INITUSER.
Note: Even after confirming the Milestone Activity Confirm Milestone: Design Accepted also the work center is not available.
Below error message, while confirming the activity Confirm Milestone: Design Accepted
You cannot change this activity because you do not have the required authorizations.
Create a new service agent and proceed with that user. Note that you must sign the contract for your SAP solution before you can start working on the activity list.
KBA , AP-RC-BCT , Business Config. Tools (SAP Business ByDesign , How To
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