SAP Knowledge Base Article - Public

1919425 - The Customer Invoicing Run Does Not Create any Invoice for a Sales Transaction Which is a Third-Party Scenario

Symptom

The Customer Invoicing Run is not creating any invoice for a sales transaction which is a Third-Party scenario.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Customer Invoicing work center.
  2. Select the Invoice Runs view.
  3. Select Run ID ABC (ABC represents the ID of the invoice run).
  4. Go to the Execution Details sub tab.
  5. Select the Application Log ID XXX (XXX represents the number of the application log).
  6. In the General tab of the Application Log XXX under the Summarizing Messages section the following message is displayed:
    Number of customer invoices created: 0
  7. In the Results tab there are no errors or warning messages displayed.

  8. Go to the Customer Invoicing work center.
  9. Go to the Invoice Documents view.
  10. Search for customer invoice request XYZ (XYZ represents the ID of the customer invoice request).
  11. Select the Go button.

You can find the status of the customer invoice request XYZ is still in To Be Invoiced, though you have already included it e.g. via the account in the Customer Invoice Run ABC.

.

Cause

In a third-party deal, you are the company that creates a sales order to which an external supplier is assigned. The external supplier delivers the goods directly to the customer.
These transactions are chain transactions and are generally not invoiced automatically during an invoice run.

Hence, the customer invoice request does not get invoiced as the systems assumes a chain transaction. You also get an warning message in the customer invoice request: Check tax codes; taxation for chain transaction may apply.

This is based on the following facts:

  • The Account and Ship-To party in the preceding sales order are in different countries.
  • The country of the Seller party is not equal to country of Ship-To party 

The invoice request is not invoiced automatically to ensure the manual check, so that you can change the tax country (if required).

More information can be found in the Help under the topic: Third-Party Order Processing Taxation

Resolution

This is the expected behavior of SAP Business ByDesign system.

In a third-party deal customer invoice requests have to be invoiced manually in the Invoice Requests view.

See Also

Help Center Document: Third-Party Order Processing Taxation

Keywords

external fulfillment, ship-to, taxes, chain transaction, external supplier, Streckengeschäft; Rechnungslauf; Rechnungsanforderungen; Invoice Run;
, KBA , AP-CI-RUN , Customer Invoice Run , SRD-CRM-INV , Customer Invoicing , How To

Product

SAP Business ByDesign all versions