SAP Knowledge Base Article - Public

1918184 - Customer Invoice Form Shows Multiple Entries for the Price Component VAT

Symptom

Customer invoice form shows multiple entries for the price component VAT.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Customer Invoicing work center.
  2. Go to the Invoice Documents view.
  3. Show All Invoice Documents and Find XYZ (XYZ represents the ID of the customer invoice).
  4. Select the customer invoice XYZ and choose the Preview button.
  5. Multiple entries for the price component VAT is shown under the Total section.

Cause

The Customer Invoice Forms only shows the number of price component VAT available in the customer invoice Pricing tab.
If the invoice has one VAT added, then the invoice form will show one entry for it and if the invoice has multiple entries of VAT, then the form will show the multiple entries.

Follow the steps below to check the number of entries for VAT in the customer invoice:

  1. Go to the Customer Invoicing work center.
  2. Go to the Invoice Documents view.
  3. Show All Invoice Documents and Find XYZ (XYZ represents the ID of the customer invoice).
  4. Edit the customer invoice XYZ and select the View All tab.
  5. Go to the Pricing tab.
  6. Check the number of entries for the price component VAT under the Total pricing section.

Resolution

If you want the form to calculate all VAT entries of the Pricing tab and show a consolidated line, then you can write a script in the adapted/customized form to implement it or you can contact the Cloud Service Center for customization.

You can find more details about the services offered by Cloud Service Center on https://www.sap.com/services/application-development.html. You can contact Cloud Service Center as follows:

  1. If you are a partner: please use cloudsolutionpartner@sap.com or the Partnerfinder.
  2. If you are a customer: please use the little blue box “Contact Us” shown on the very right hand side of https://www.sap.com/services/application-development.html, choose “Contact Us”, choose “Services”, choose “SAP Custom Development” and complete the page.

Keywords

VAT, Pricing, Customer Invoicing. , KBA , AP-CI , Customer Invoice Processing , How To

Product

SAP Business ByDesign all versions