SAP Knowledge Base Article - Preview

1909546 - Error encrypt/decrypt data for completed BPF process


Error in encrypt/decrypt data on BPF process Web when trying to mark "completed" a process with notification emails to Reviewers option :

  • When setting a process step with the option "Send E-mail to Reviewers upon Completion" selected :


    A system exception error would raise from the Web if the button "Complete" is activated :


    ==============[System Error Tracing]==============

    [System  Name] : Email

    [Message Type] : ErrorMessage

    [Job Name]     : Handler.SendMailByUserID

    DetailMsg  : {System.Exception: Unknown error occurred during the
    attempt to encrypt/decrypt data in crypto component:

    The input is not a valid Base-64 string as it contains a non-base 64
    character, more than two padding characters, or a non-white space
    character among the padding characters.
    (Method TargetProcedure, Object[] Arguments, Boolean[] CopyBack,
    BindingFlags Flags)

    (Object Instance, Type Type, String MemberName, Object[] Arguments,
    String[] ArgumentNames, Type[] TypeArguments, Boolean[] CopyBack)

        at OSoft.Services.Application.Email.Handler.GetSMTPInfo(Object
    oDataSwitch, String strAppSet)

        at OSoft.Services.Application.Email.Handler.SendMailByUserID(String
    strAppSet, String strIDs, String strSubject, String strContents, String
    strAttachment, String strFrom, Boolean bText, String strDelimiter)}

    ==============[System Error Tracing End ]==============

  • When unchecking the email notification option in the process step, it works fine without the error.
  • All reviewers addresses which are the members of the admin team, and have valid email addresses.
  • There is no space in email address and no field is left blank.



  • SAP Business Planning and Consolidation for the Microsoft platform version 10.x onwards including Support Packages (SAP EPM BPC-MS)


SAP Business Planning and Consolidation 10.0, version for Microsoft ; SAP Business Planning and Consolidation 10.1, version for Microsoft


encrypt/decrypt, reviewers, email address, SMTP, BPF process, crypto component, notification Reviewer, SMTPAUTH, SMTPPASSWORD, SMTPPORT, SMTPSERVER,SMTPUSER , KBA , EPM-BPC-MS , Microsoft Version , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.