SAP Knowledge Base Article - Preview

1908984 - KBA: Request Cancelation Option From a Customs Declaration Is Not Available Despite Configuration


  • The option to request a cancelation from the customs declaration menu is available in GTS functionality - this option is not active for a declaration as expected.
  • 'Request Cancelation' button in the menu of a declaration is grayed out.



  • Global Trade Services (GTS)
  • Global Trade Services / Logistics Services (SLL)
  • SAP Global Trade Services


SAP Global Trade Services all versions


901, 900, 800, 720, 710, 700, 300,  300_640, 300_620 , KBA , SLL-LEG-CUS , Customs Management , Problem

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