The delivered amount is not shown in the Sales Order.
Reproducing the Issue
Pre-requisite : The sales order XYZ (XYZ represents the identification of the order) has been partially delivered.
- Go to the Sales Order work center.
- Go to the Sales order view.
- Edit the Sales Order XYZ.
As you have partially delivered the order, you expect that the net value gets updated to the delivered amount. Instead, the ordered amount is still showing in the sales order.
This is the normal system behavior. The sales order and the sales order volume report always shows the ordered amount and not the delivered amount.
You have the possibility to display in the Invoiced Amount in the Sales Order Volume Report.
- Go to the Sales Order Volume Report.
- Remove the cancelation default value.
(by default the system does not show orders which are canceled or partially delivered)
- Go to Key Figures.
- Add the Invoice Amount.
You can now see the delivered amount in your Sales Order Volume Report.
KBA , AP-SLO , Sales Order Processing , How To