SAP Knowledge Base Article - Public

1893725 - The Ship-To party is not Shown on the "Over-the-Counter" overview


You want the Ship-To party to appear on the Over-the-Counter overview screen.

Reproducing the Issue

  1. Go to Over-The-Counter work center.
  2. Go to the Over-the-Counter Sales view.
  3. Show All Sales and choose Go button.
  4. Select any of the document listed.
  5. Choose the Document ID to open the Overview screen.

You find the Ship-To party is missing in the Overview screen.


The Overview screen of the Over-the Counter sale is not designed to show the Ship-to party, however you can find the Ship-to details in the View All mode.


This is the expected behavior of SAP Business ByDesign.


KBA , AP-ODP-OD , Outbound Delivery , How To


SAP BUSINESS BYDESIGN 1705 ; SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1302 ; SAP Business ByDesign 1305 ; SAP Business ByDesign feature pack 4.0