SAP Knowledge Base Article - Preview

1886100 - Error: 'Failed to update cache for execution. Program will exit.' when installing SAP BusinessObjects BI software, or when installing Crystal Reports

Symptom

  • When attempting to install Crystal Reports, it fails.
  • Unable to install SAP BusinessObjects Business Intelligence Platform, or the SAP BusinessObjects client tools.
  • When attempting to install or upgrade the SAP BusinessObjects software, or Crystal Reports, it fails with the error:
        
    "Failed to update cache for execution. Program will exit".


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.0
  • SAP BusinessObjects Business Intelligence Platform 4.1
  • SAP BusinessObjects Business Intelligence Platform 4.2
          
  • SAP BusinessObjects Business Intelligence Client Tools
         
  • SAP Crystal Reports 2011
  • SAP Crystal Reports 2013
  • SAP Crystal Reports 2016

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP Crystal Reports 2011 ; SAP Crystal Reports 2013 ; SAP Crystal Reports 2016

Keywords

installation, failure, client, cr, Crystal; Reports; 2011; , KBA , BI-BIP-INS , Installation, Updates, Upgrade, Patching , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem

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