SAP Knowledge Base Article - Preview

1878392 - Diagnostic Agents loose connection after solman offline backup

Symptom

Every time when you are running an offline backup of the SAP Solution Manager database the diagnostics agents loose the connection to Solution Manager and stop working. Even
after the backup is finished, the agents cannot be reconnect to the Solution Manager. All diagnostics agents must be restarted manually.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

SAP Solution Manager 7.1
SAP Solution Manager 7.0 EHP 1

 

Keywords

solman, smd agent, agent admin, Transaktion, basic authentication, user/password, non-authenticated, Agent Connectivity Policy , KBA , SV-SMG-INS-DIA , Configuration of Root Cause Analysis related infrastructure , SV-SMG-DIA-SRV-AGT , Agent Framework , Problem

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