SAP Knowledge Base Article - Preview

1878154 - BSP exception CX_SY_REF_IS_INITIAL when saving a Survey in CRM WebUI

Symptom

  • When saving a Survey a BSP exception occurs
  • Survey Suite gives dump
  • Dump when saving a Survey in Opportunity Management

Disclaimer: "Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Survey.png


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Environment

SAP Customer Relationship Management(CRM) 2007 and Higher

Product

SAP Knowledge Acceleration, version for SAP CRM: Service all versions

Keywords

Survey,  CX_SY_REF_IS_INITIAL, CL_SVY_H_SVYDETAIL_IMPL, CL_SURVEY_CATSERVER , KBA , CRM-BF-SVY , Survey Suite , Problem

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