When you previewing a sales order, you get the information: No Records Found.
Reproducing the Issue
- Go to the Sales Orders work center.
- Go to the Sales Orders view.
- Open certain sales order and click Preview button.
- In the pop up Preview window, it shows No Records Found.
The Preview functionality is not working for canceled sales orders.
This is the system behavior as design.
KBA , AP-SLO , Sales Order Processing , How To