Every time the SAP Business Communication Management server is restarted, the agents get the error “Web server failure, contact administrator” as see in the below screenshot.
At CDT log, you can find some errors with XML_CHANNEL_CLOSED
SAP CCtr 7.0
XML_CHANNEL_CLOSED CDT login logon freeze contact administration web server failure , KBA , CRM-BCM-CMS , Please use CRM-CCI , Problem
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