- Every time the SAP Business Communication Management server is restarted, the agents get the error “Web server failure, contact administrator” as see in the below screenshot.
- In the CDT log, you can find some errors with XML_CHANNEL_CLOSED
Image/Data is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
SAP Contact Center 7.0
XML_CHANNEL_CLOSED CDT login logon freeze contact administration web server failure , KBA , CRM-CCI , Contact Center Infrastructure , Problem
About this pageThis is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).
Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.