SAP Knowledge Base Article - Preview

1857684 - Text Block/Scratch Pad missing in Service Request Header

Symptom

You notice that you do not see Notes in component SRQM_INCIDENT_H (Service Request Header) in the WebClient UI, even though it is visible in view configuration.


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Environment

  • SAP Customer Relationship Management 7.0 and higher
  • SAP enhancement package for SAP Customer Relationship Management
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP enhancement package 2 for SAP CRM 7.0, version for SAP HANA ; SAP enhancement package 3 for SAP CRM 7.0 ; SAP enhancement package 4 for SAP CRM 7.0

Keywords

solman , incident , disappear , IncidentHeaderEF , SRQM_NOTES, CRM S4 HANA , KBA , CRM-BTX-SRQ-BF , Basic functions , CA-WUI-UI , User Interface , CRM-S4-SRV-SRQ , S4CRM: Service Request , How To

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