SAP Knowledge Base Article - Preview

1857679 - 7.0.3 - Extra blank pop up window displayed in CDT

Symptom

  • When a user receive a call, CDT (Communication Desktop Terminal) gets a blank pop-up window with the title "Communication Desktop (CDT)  Windows Inter".
  • The window sticks at the left upper corner of Windows desktop.
  • It cannot be minimize or move by mouse.


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Environment

SAP Business Communication Management 7.0.3

Product

SAP Contact Center, on-premise edition 7.0

Keywords

KBA , CRM-CCI , Contact Center Infrastructure , Problem

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