SAP Knowledge Base Article - Preview

1857265 - Crystal Reports Processing Server does not have a valid state after install

Symptom

  • In the Central Management Console (CMC) the Crystal Reports Processing Server does not have a valid state or Process ID (PID).
  • The Crystal Reports Processing Server processes the request for all Crystal Reports for Enterprise (CRE) reports, therefore all CRE reports are not be able to be viewed.
  • The screenshot of the behavior is seen below.

CRProc.png

 


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Environment

  • SAP BusinessObjects Business Intelligence Platform (BI) 4.x

  • SAP Crystal Server (CS) 20xx

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Business Intelligence platform 4.3 ; SAP Crystal Server 2011

Keywords

Crystal Reports Server, CRS, No status, no state, running, failed, stopped, crystal enterprise, proc server, service, BI 4.x, 4.2, 4.3, 4.1 , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , BI-BIP-CRS , SAP Crystal Server , Problem

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