When a managed system goes down for a regularly scheduled offline backup, or if the monitored system/database is completely deactivated, many errors might show up in the SM21 logs of the Solution Manager. For example:
|01:10:34 DIA 010 200 SOLMAN_BTC BY 2 Database error 12154 at CON
01:10:34 DIA 010 200 SOLMAN_BTC BY 0 > con=2(databasehost:41521/SOL): ORA-12154: TNS:could not resolve
01:10:34 DIA 010 200 SOLMAN_BTC BY 0 > the connect identifier specified
|07:09:54 DIA 059 100 SM_EFWK BY 2 Database error 12170 at CON
07:09:54 DIA 059 100 SM_EFWK BY 0 > con=2 (dbhostname:1595/SID): ORA-12170: TNS:Connect timeout
07:09:54 DIA 059 100 SM_EFWK BY 0 > occurred
07:09:54 DIA 059 100 SM_EFWK BY 1 Database error 12170
The user shown in SM21 might also be the Extractor Framework user SM_EFWK.
- SAP Solution Manager 7.1
- SAP Solution Manager Diagnostics
database errors in SM21 for SM_EFWK , KBA , ora , syslog , SV-SMG-INS-DIA , Configuration of Root Cause Analysis related infrastructure , SV-SMG-MON-ALR , Monitoring/Alerting/Reporting Infrastructure , SV-SMG-DIA-SRV-EFW , Extractor Framework , Problem
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