- IBase Component is not automatically filled when a message is created from managed system to solution manager
- IBase Component not determined when creating a support incident from managed systems.
- Reported by and Sold-to Party partners not populated
- Wrong installation number in SAP Collaboration AB when a message is created from managed system to solution manager
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental
- SAP Solution Manager 7.0
- SAP Solution Manager 7.1
- SAP Solution Manager 7.2
IBase, IBase Component, Create Support message, Incident, IBase not found, IBase not determined, IBase missing, reporter, Managed system, satellite system, SolMan, BCOS_CUST, TST_CUS, Installation Number, Wrong Installation Number, SAP Collaboration , KBA , SV-SMG-SUP , Service Desk / Incident Management , How To
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