SAP Knowledge Base Article - Public

1822783 - Inconsistent Invoice Request is Created With Error Message: "Financial data for seller missing in master data of account"

Symptom

When checking inconsistent invoice request XYZ (XYZ represents the invoice request ID) the following error message is shown:

"Financial data for seller missing in master data of account".

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Customer Invoicing work center.
  2. Go to the Invoice Requests view.
  3. Select Inconsistent Invoice Requests and search for XYZ.
  4. Select the customer invoice request XYZ and click the Check button.

System shows message: "Financial data for seller missing in master data of account."

Cause

When the customer invoice request was created the customer account did not have the company maintained in the Financial Data tab.

Resolution

If the company is not maintained yet maintain the company as follows:

  1. Go to the Customer Invoicing work center.
  2. Go to the Invoice Requests view.
  3. Search for invoice request XYZ.
  4. Select the customer invoice request XYZ and click the Edit button.
  5. Click the View All button and navigate to the Involved parties tab.
  6. Double-click the name of the party role Account.
  7. Click the View All button and navigate to the Financial Data tab.
  8. Maintain the Company there which is maintained as Seller party in invoice request XYZ.

If the company is maintained correctly redetermine the invoice request as follows:

  1. Go to the Customer Invoicing work center.
  2. Go to the Invoice Requests view.
  3. Show Inconsistent Invoice Requests and Find XYZ.
  4. Select the Customer Invoice Request XYZ and choose Check button.
  5. In the next screen choose the Redetermine button and Save the document.

Now the Customer Invoice Request is consistent, since the changes done in Account master data are synchronized with it.

See Also

KBA: 2814513 - Your Invoice Request Is Inconsistent

Keywords

KBA , SRD-CC , Cross Components , How To

Product

SAP Business ByDesign all versions