SAP Knowledge Base Article - Preview

1821546 - Database access error. Reason Loading shared object failed.....Cannot verify DB login information in BI 4.0

Symptom

  • Within cmsdbsetup.sh or serverconfig.sh, after specifying the correct MySQL credentials, the following error is returned:
    • Database access error. Reason Loading shared object failed. First tried to load library mysqlclient and failed because of error. Second tried to load library libmysqlclient.so and failed because of error. Cannot verify DB login information.


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.x
  • MySQL
  • RHEL / SLES Linux
  • MYSQL C-API 5.1.53(64 bit)

Product

SAP BusinessObjects Business Intelligence platform 4.0

Keywords

libmysqlclient.so, mysql 5.1, linux, BI 4.0 , KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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