SAP Knowledge Base Article - Preview

1821546 - Database access error. Reason Loading shared object failed.....Cannot verify DB login information in BI 4.0


  • Within or, after specifying the correct MySQL credentials, the following error is returned:
    • Database access error. Reason Loading shared object failed. First tried to load library mysqlclient and failed because of error. Second tried to load library and failed because of error. Cannot verify DB login information.



  • SAP BusinessObjects Business Intelligence Platform 4.x
  • MySQL
  • RHEL / SLES Linux
  • MYSQL C-API 5.1.53(64 bit)


SAP BusinessObjects Business Intelligence platform 4.0

Keywords, mysql 5.1, linux, BI 4.0 , KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.