SAP Knowledge Base Article - Public

1820082 - In a Third Party Order Scenario, the Seller Tax Country of the Customer Invoice is Not the Expected One

Symptom

In a third party order scenario, the seller tax country of the customer invoice is not the expected one.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Customer Invoicing work center.
  2. Go to the Invoice Document view
  3. Edit the Customer Invoice XYZ (XYZ is the ID of the customer invoice).
  4. Go to View All.
  5. Go to the General tab
    You can see that the Seller Tax Country is XX which is not the expected one and the following warning message is triggered : Check tax codes; taxation for chain transaction may apply. (XX represents the Country).
  6. Navigate to the Items tab. 
  7. Select any Line Item and the Taxes sub tab. 
  8. You can see that the Tax Country is XX. 

Cause

As the scenario is the a third party order scenario, in the customer invoice, the tax country of the item and the seller tax country in the General tab will be set by default to the country of the ship-from party which is set up in the corresponding sales order. The system will generate a warning message as follows: Check tax codes; taxation for chain transaction may apply.

Resolution

You have the possibility to change manually the tax information in your Invoice Request. Please note that in case the document has already been invoiced, it is not possible to change the Tax Country, even if the Customer Invoice is still Not Released.

See Also

2427419 - How to use Activate Tax Trace

Keywords

Tax Country, Tax Info, Change, Modify, Rollback, Edit, Unable, Impossible, Greyed Out, Grayed, Invoice , KBA , AP-CI , Customer Invoice Processing , How To

Product

SAP Business ByDesign all versions