SAP Knowledge Base Article - Public

1820082 - In a Third Party Order Scenario, the Seller Tax Country of the Customer Invoice is Not the Expected One

Symptom

In a third party order scenario, the seller tax country of the customer invoice is not the expected one.

Environment

SAP Business BYDesign

Reproducing the Issue

  1. Go to the Customer Invoicing work center.
  2. Go to the Invoice Document view
  3. Edit the Customer Invoice XYZ (XYZ is the identification of the customer invoice).
  4. Go to View All.
  5. Go to the General tab
    You can see that the Seller Tax Country is XX which is not the expected one and the following warning message is triggered : Check tax codes; taxation for chain transaction may apply. (XX represents the Country).
  6. Navigate to the Items tab. 
  7. Select any Line Item and the Taxes sub tab. 
  8. You can see that the Tax Country is XX. 

Cause

As the scenario is the a third party order scenario, in the customer invoice, the tax country of the item and the seller tax country in the General tab will be set by default to the country of the ship-from party which is set up in the corresponding sales order. The  system will generate a warning message as follow : Check tax codes; taxation for chain transaction may apply.

Resolution

You have the possibility to change manually the tax information in your customer invoice. In case the customer invoice XYZ is already released you have the option to cancel the invoice and then do the manual change accordingly.

See Also

2427419 - How to use Activate Tax Trace

Keywords

KBA , AP-CI , Customer Invoice Processing , How To

Product

SAP Business ByDesign all versions