SAP Knowledge Base Article - Preview

1811433 - Send button doesn't generate an email in SPM 3.0


  • In SPM 3.0 portal, clicking 'Send' button does not generate an email.
  • HTTP trace shows followings

<?xml version="1.0" encoding="utf-8"?><ns2:InvalidNotificationExceptionListDTO xmlns:ns2=""><ns2:InvalidNotificationExceptionDTO><ns2:recipient/><ns2:message>Could not load virus scanner [Virus scan profile - does not exist]</ns2:message><ns2:errorCode>1</ns2:errorCode></ns2:InvalidNotificationExceptionDTO></ns2:InvalidNotificationExceptionListDTO>

  • Alerts do not work after upgrade to SPM 3.0
  • User does not get emails triggered by alerts
  • No alerts in the SPM home screen under Recent Alerts.
  • When clicking on "Open Work Inbox", nothing happens.



SAP Spend Performance Management 3.0


SAP Spend Performance Management 3.0


alerts; scheduler; email; "Open Work Inbox"; recent alerts; notification; alert; condition; emails; SPM home screen; home screen; home page; OSS note 1647342 , KBA , EPM-SA , Spend Analytics , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.