SAP Knowledge Base Article - Public

1811212 - Error Occurs While Creating a Project From the Sales Order "a Technical error occurred (Project creation failed): CL_CDA_PROCR 037. Report an incident"

Symptom

The following errors occur while creating a Project from a Sales Order:

A technical error occurred (Project creation failed): CL_CDA_PROCR 037. Report an incident.

Field Task Name contains at least one invalid character

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Sales Orders work center.
  2. Go to the Sales Orders view.
  3. Show All Orders and Find XYZ (XYZ represents the ID of the sales order).
  4. Edit the sales order and select Create Project.
  5. In the pop-up screen for the New Project, enter below details:
    • Project Structure: One task for each item.
    • Person Responsible.
    • Responsible Unit.
  6. Select the Go button.
  7. Error occurs: A technical error occurred (Project creation failed): CL_CDA_PROCR 037. Report an incident. 

Cause

Sales order items description have special character due to which project creating is failing.

To create project structure, you have three options:

  1. One task for each item.
  2. One task for fixed price items and one task for the Time And Material items.
  3. Only project header.

For options 1 and 2, system tries to take the sales order item description and copy it to created project task name.

In both these cases, it is causing an issue and throwing error because both sales order Items description have special character ')' in them.

For option 3, this description is not copied and hence project gets created successfully.

Resolution

Remove the special character from the sales order items description:

  1. Go to the Sales Orders work center.
  2. Go to the Sales Orders view.
  3. Show All Orders and Find XYZ (XYZ represents the ID of the sales order).
  4. Edit the sales order and select the View All button.
  5. Go to the Items tab and remove the special characters from the Description.
  6. Save the sales order.
  7. Now try to create a New Project from the sales order.
  8. No error occurs.

Keywords

Create a Project, Sales Order, Error Message, technical error; CL_CDA_PROCR 037; Report an incident; , KBA , AP-SLO , Sales Order Processing , How To

Product

SAP Business ByDesign all versions