Escalation Agent is not read by the Workflow even having defined and configured the GRAC_SPM_ESCALATION_MANAGER_AGENT within MSMP.
GRC Access Control 10.0 / 10.1
- Emergency Access Management
- MSMP Configuration
Fire Fighter Log Report Review Workflow Escalation Agents Maintain Agents Directly Mapped User SPM ESCALATION MANAGERS GRAC_SPM_ESCALATION_MANAGER_AGENT FF Log Report Review Workflow in MSMP GRAC_MSMP_SPM_REALTIME_AGENT , KBA , features and functionality , GRC-SAC-EAM , Emergency Access Management , GRC-SAC-WF , Workflow , How To
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