SAP Knowledge Base Article - Preview

1797857 - Reporting Data Transformation Process fails with Errors in the OLAP Engine: The attribute key cannot be found in table dbo.xxxxxx

Symptom

Image/Data is from SAP internal systems, sample data, or demo systems.  Any resemblance to real data is purely coincidental.

  • During the DTE (Data Transformation job) sometimes the jobs fail for multiple reasons
  • Some errors relate to how MS Analysis Services Environment handles the names of key attributes related  to QueueName, QueueTechincalName, DimSecondaryQueue or AgentName
  • The above causes the data processing to the OLAP database to fail and therefore no data for that period is available in the Online Reporting


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Environment

SAP Contact Center 7.0

Product

SAP Business Communications Management 5.5 ; SAP Business Communications Management 6.0 ; SAP Contact Center, on-premise edition 7.0

Keywords

OLAP Update, BCM Reporting, DTE Job Failed, Step 10, Step 2, SAP Contact Center, BCM, Online Reporting , KBA , CRM-CCI , Contact Center Infrastructure , Problem

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