SAP Knowledge Base Article - Preview

1788668 - Error message "session is closed. (Error: INF )" when opening Web Intelligence Documents

Symptom

  • Error message "session is closed. (Error: INF )" returned on opening a Web Intelligence Document

                      Session Is Closed.png

  • In Central Management Server (CMS) trace, the following error appears:
    CSessionMgr::IsValidSessionEx - attempted to use a session that lives on a different CMS

 

 Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

  • BusinessObjects Enterprise XI 3.1 SP5

Product

SAP BusinessObjects Enterprise XI 3.1

Keywords

KBA , BI-RA-WBI , Web Intelligence , Problem

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