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1775357 - Getting error "processDPCommandsEx" after refreshing a Web Intelligence report based on DB2 database


Refreshing a Web Intelligence Document multiple times generates "An internal error occured while calling "processDPCommandsEx"API. (Error: ERR_WIS_30270)"

The report is using a classical UNV universe and the connection is native DB2

Errors prior to "processDPCommandsEX"

**ERROR:C3_RefreshInfo: Desc Nb Col. != DB(SQL) Nb Col : 0 instead of 32 [kc3cdbrefreshinfo.cpp;2572]

**ERROR:C3_DPManager:Refresh current DP failed [kc3cdbdpmanager.cpp;1099]





This issue was initially reported in the following environment:

  • SAP BusinessObjects Business Intelligence Platform  4.0 SP04 Patch 3
  • DB2 client 9.5.500.784
  • Microsoft Windows 2008 Server


SAP BusinessObjects Business Intelligence platform 4.0


KBA , BI-RA-WBI , Web Intelligence , Problem

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