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1771814 - ERROR: No JobServers are configured for ISJobServerGroup or completed with error

Symptom

Scenario 1. This reflects no Information Steward, IS, job server is found.

  • ERROR:  No JobServers are configured for ISJobServerGroup. (COR-10715)

Scenario 2. This reflects the task fails and no job is executed.

  • Download Log File from DI/Tasks and find this logging:
    • The Subtask process [subtask id=15341] has completed with error: Internal error. Check with your system administrator if error occurs again. (TSK-10071). (TSK-10091)
  • Logging should look like this (where [E] is a false positive in that there is not Server Group to begin with):
    • [E] 2016-12-14 07:14:35.254 [TaskUtility][TaskDispatcher Thread] No job servers found, so restarting the ISJobServerGroup.
      [I] 2016-12-14 07:14:46.011 [TaskUtility][pool-5-thread-1] Subtask process [subtask id=961] was sent to the Job Server [<machine>:<port>, PID=15896]. (TSK-10088)
      [I] 2016-12-14 07:14:56.072 [TaskUtility][pool-5-thread-1] The Subtask process [subtask id=961] has completed in the Job Server [[<machine>:<port>,]. (TSK-10090)
      [E] 2016-12-14 07:14:56.082 [TaskUtility][pool-5-thread-1] The subtask process [subtask ID=0] has been partially completed in {1} ms. (TSK-10094)

Scenario 3. Error pop up after pressing edit for the IS job server in the Data Services Server Manager

  • ERROR: The job server values mismatch with your previous configuration values. You need to reconfigure the job server again. (BODI-310104)
  • Only able to create one job server on this machine
  • Mutiple rows in the AL_MACHINE_INFO table in the database 


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Environment

  • SAP Information Steward Data Insight.
  • All supported Operating Systems.
  • Any supported database type for IS repository.

Product

SAP Information Steward 4.0 ; SAP Information Steward 4.1 ; SAP Information Steward 4.2

Keywords

Data Ins, tnsnames.ora,  (TSK-10071), (TSK-10091), job server, IS job server, DS, Server Manager, AL_MACHINE_INFO , KBA , EIM-IS , Information Steward , Problem

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