SAP Knowledge Base Article - Preview

1771772 - Search Help not initialized during recording

Symptom

You are recording with Producer or Instant Producer and when you click on the Search Help button (F4) in any screen of a SAP application (using one of the SAP GUI recognition profiles), you notice that an error message appears in the status bar:

The search help for  could not be initialized (CNTL error)

You may also face a short dump like this one when trying to visualize the Search Help:

DUMP.png


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Environment

  • SAP Enable Now (SAP Workforce Performance Builder) Producer or Instant Producer
  • SAP GUI

Product

SAP Enable Now, author option all versions ; SAP Enable Now, cloud edition all versions ; SAP Enable Now, consumption option all versions ; SAP Workforce Performance Builder, producer option all versions

Keywords

Scripting, WPB, EN, Enable Now, Producer, Instant Producer Search Help, F4 Help, Control amodal, Dialog modal, Recording, Record, Not recording, RAISE_EXCEPTION, SAPLOLEA, CALL_METHOD_FAILED, LOLEAU10, AC_FLUSH_CALL, AC_FLUSH_CALL_INTERNAL , KBA , KM-WPB-PRO , SAP Enable Now - Producer , KM-WPB , SAP Enable Now , KM-WPB-IPR , SAP Enable Now - Instant Producer , Problem

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