SAP Knowledge Base Article - Preview

1767629 - Is my SAP SSO connection working (configured with STS or SNC)


  • When refreshing reports based on SAP BW I receive connection errors such as incomplete logon data, SSO password is empty, JCO_error_logon_failure, system received an expired logon ticket, Error while fetching 'connection name'
  • Reports intermittently refresh against SAP data (BICS, BEX, OLAP, UNV)
  • Users logon with enterprise, LDAP, AD SAP or various combinations and cannot refresh or open reports



  • SAP BusinessObjects Business Intelligence Platform 4.x (4.0 4.1 4.2 all SP's and patches)
  • This test can also be used on business objects enterprise XI 3.1 with a few modifications 


SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2


zie biauth tskba login , KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Problem

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