SAP Knowledge Base Article - Preview

1762827 - "Startup of Instance Service failed" in UNIX or Linux environment

Symptom

When starting the SAP system with the startsap command in UNIX or Linux environment, the following error might appear:

  1. startsap returns with:

    Checking <SID> Database
    Database is running
    -------------------------------------------
    Starting Startup Agent sapstartsrv
    FAIL: Timeout
    Startup of Instance Service failed
    See /home/<sid>adm/startsap_DVEBMGS<NR>.log for details
     
     
  2. When checking the /home/<sid>adm/startsap_DVEBMGS<NR>.log file, it contains:

    Called command: /usr/sap/<SID>/SYS/exe/run/startsap start
    -------------------------------------------
    05:42:22
    Starting Startup Agent sapstartsrv
    -------------------------------------------
    05:44:22
    Startup of Instance Service failed
    -------------------------------------------
    05:44:22
    See /home/<sid>adm/startsap_DVEBMGS<NR>.log for details
     
     
  3. And checking the /home/<sid>adm/startsap.trc file, it contains:

    /usr/sap/<SID>/SYS/exe/run/sapstartsrv pf=/usr/sap/<SID>/SYS/profile/<start or instance profile> -D
    ask sapcontrol when service is started
    /usr/sap/<SID>/SYS/exe/run/sapcontrol -nr <NR> -function
    WaitforServiceStarted 120 10
    Startup of Instance Service failed
    See /home/<sid>adm/startsap_DVEBMGS<NR>.log for details
     


Read more...

Environment

  • UNIX (AIX, HP-UX, Solaris) and Linux operating systems
  • SAP NetWeaver
  • Client/Server Technology - Startup Service
  • Database independent
  • ABAP Platform
  • SAP Web Application Server for SAP S/4HANA

Product

ABAP platform all versions ; SAP NetWeaver all versions ; SAP Web Application Server for SAP S/4HANA all versions

Keywords

startsap,  FAIL: Timeout, Startup of Instance Service failed, /home/<sid>adm/startsap_DVEBMGS<NR>.log, Starting Startup Agent sapstartsrv, Database is running, /home/<sid>adm/startsap.trc, pf=/usr/sap/<SID>/SYS/profile/<start or instance profile>, Unable to open trace file sapstartsrv.log, Error 11 Resource temporarily unavailable, Unable to lockf() the lock file /tmp/.sapstartsrv<NR>_sapstartsrv.log, Error 13 Permission denied, Error 20 Not a directory, PID, sapstartsrv, SAPSYSTEM, <sid>adm, /tmp, root , KBA , BC-CST-STS , Startup Service , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.