SAP Knowledge Base Article - Public

1759005 - Text position cannot be kept when preview Crystal Report under HTML Preview mode


Text position setting in text box cannot be kept when preview Crystal Report under HTML Preview mode.


  • Crystal Report 2008
  • Crystal Report 2011
  • Crystal Reports for Visual Studio 2010

Reproducing the Issue

  1. Log on Crystal Report 2008 Designer and insert a text box with long string '11223344556677889900'.
  2. Keep default setting and set exact character spacing and line spacing , for example , 36 pts etc...
  3. Save the report to repository.
  4. Log on BO Infoview or BI Launchpad.
  5. Go to Preference > Crystal Report > View mode : Select 'Web ActiveX'.
  6. From Crystal Report Designer, Open the report from enterprise in dialog box.
  7. Simply preview the report , characters display well.
  8. From menu bar, click View> HTML preview.
    =>Characters position changed.


The issue has been identified and logged under Problem Report ID ADAPT01660310.


  • This issue has been fixed in SP 6 for SAP Crystal Reports 2008
  • The issue is resolved in SAP Crystal Reports Developer for Visual Studio (2010 / 2012) in SP 5


CR, overlap, format lost, missing, ADAPT, 01660310, viewer, fully display, truncate , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Bug Filed


Crystal Reports 2008 V0 ; Crystal Reports 2008 V1 ; SAP Crystal Reports 2001 V1 ; SAP Crystal Reports 2011