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1756819 - Crystal Reports 2011 Report Application Server does not start when installed on RedHat Linux 6

Symptom

  • Crystal Reports 2011 Report Application Servers (RAS) are in Failed status, cannot be started successfully, in a RedHat 6 environment
    • This server is considered failed because it has stopped 5 time(s) in 60 minute(s).
  • Other server types are starting successfully
  • Newly-created Report Application Servers exhibit the same behavior
  • Crystal Reports Processing Servers may be equally impacted


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.0
  • RedHat Enterprise Linux 6

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.0, feature pack 3

Keywords

bi 4.0 bi4.0 4.1 CR 2016 redhat red hat rhel 6 rhel6 6.* 6.1 6.2 6.3 6.4 6.5 6.6 6.7 6.8 6.9 6.10 6.11 fails failure can't don't won't start starting stopped hang hangs hanging initializing , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , BI-BIP-CRS , SAP Crystal Server , Problem

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