- Graphs/charts don't display in any viewers of InfoView or Central Management Console (CMC).
- Other static images such as icons display correctly.
- Scheduling the report and open in any viewers does not resolve the problem.
- If you open the report in Crystal Report Designer graphs/charts display correctly.
- Reregistering regraph.dll in Win32_X86 folder by using regsvr32 does not resolve the problem.
- Using a Web application on a different set of BusinessObjects Enterprise XI 3.1 Server does not resolve the problem.
- If you open one of successful scheduled instances in Crystal Report Designer, graphs/charts display correctly.
- C:\Program Files (x86)\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\sscsdk80.dll is correctly installed and its version is 18.104.22.168.290.
- Opening a Crystal Report with a graph/chart in Crystal Report Designer and choose “Save data with Report” and viewed in InfoView does not resolve the problem.
- The following errors may be captured in CrystalReportProcessingServer trace logs.
- ERROR: CrpeMgrPEGetHandleStringEx() out returns , buffer is [Error in File IC Management Summary:
- ERROR: procReport.dll: CRPE FAILED: GetLastPEErrorInfo(1) returns crpe error code  with extended error string [
- ERROR: REQUEST <Numeric values><Name of the report> 14 [CWENoError[DataType:7]] REQPP-OUT-GetPage *
- BusinessObjects Enterprise XI 3.1 FP2.2
- Windows 2008
- Crystal Report 2008
blank, image, missing, graphics, charts, graphs, DLL, overwrite, corrupted , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem
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