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1751456 - Exception message: Could not load file or assembly 'DotNetLibIpc, Version=1.0.4562.26500, Culture=neutral, PublicKeyToken=null' or one of its dependencies.

Symptom

  • When in the process of implementing the Online Integration Interface (OII) to integrate SAP Contact Center (CCtr) with CRM, the VU for the integration fails
  • Upon further investigation, it has been determined from looking at the system Event Viewer logs, that the error is:

    • Exception type: HttpException

      • Exception message: Could not load file or assembly 'DotNetLibIpc, Version=1.0.4562.26500, Culture=neutral, PublicKeyToken=null' or one of its dependencies.
      • The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log for more detail. (Exception from HRESULT: 0x800736B1)

    • Request information: 

    Request URL: http://XX.XXX.XXX.XXX/OII/HA.aspx?state=1
    Request path: /OII/HA.aspx 
    User host address: XX.XXX.XXX.XXX 
    User: 
    Is authenticated: False
    Authentication Type: 
    Thread account name: domain\username

    • Thread information:

    Thread ID: 5
    Thread account name: domain\user 
    Is impersonating: False
    Stack trace:    at System.Web.Compilation.BuildManager.ReportTopLevelCompilationException()
   at System.Web.Compilation.BuildManager.EnsureTopLevelFilesCompiled()
   at System.Web.Hosting.HostingEnvironment.Initialize(ApplicationManager appManager, IApplicationHost appHost, IConfigMapPathFactory configMapPathFactory, HostingEnvironmentParameters  hostingParameters)

    • Custom event details:

General tab

        • Activation context generation failed for "C:\Windows\Microsoft.NET\Framework\v2.0.50727\Temporary ASP.NET Files\oii\f700708e\fba2fae4\assembly\dl3\10e0f535\00eed6e5_5d55cd01\DotNetLibIpc.DLL".
        • Dependent Assembly Microsoft.VC80.CRT,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.4053" could not be found.
        • Please use sxstrace.exe for detailed diagnosis.


Read more...

Environment

SAP Contact Center 7.0

Product

SAP enhancement package 2 for SAP NetWeaver 7.0

Keywords

VU fail ; BCM/CRM Integration VU fails ; DotNetLibIpc; PublicKeyToken=null ; BCM 7.0 OII VU failed , KBA , CRM-CCI , Contact Center Infrastructure , Problem

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