SAP Knowledge Base Article - Public

1742296 - The Cost on Customer Invoice and Sales Order Does not Match With the Cost Maintained in the General Ledger


You have created a Sales Order and the related Customer Invoice, you note the Cost on sales Order and in Customer Invoice is not matching with the Cost showed in the General Ledger for the same Sales Order. 

Reproducing the Issue

  1. Go to the Customer Invoicing Work Center.
  2. Go to the Invoice Documents view.
  3. Show All Invoice Documents and Find ABC
  4. Edit the invoice ABC.
  5. Go to the Pricing tab.
  6. Under Item Pricing choose Expand All.

You find the pricing component Cost for this Invoice is EDF,however if you go to relevant account in General Ledger Work Center, the Cost shows as GHI which does not match with the Cost on invoice.

ABC represents ID of the Customer Invoice.

EDF represents amount of the Cost.

GHI represents amount of the Cost in General Ledger.


The Cost that is shown on the Sales Order and the Invoice is always the average cost of all Business Residence that are maintained for the Material.  The amount on the invoice is the average Cost for all items which is correct.


This is the expected behavior of SAP Business ByDesign.


KBA , SRD-FIN-GL , General Ledger , How To


SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1711