- After login to BO Explorer it shows blank screen.
- BI 4.0 SP4
- BI Explorer 4.0 SP4
- Browser version- Firefox-12.0/IE-9.0.7
- Operating System -Windows server 2008 R2
Reproducing the Issue
- Open BI Launchpad and launch Explorer.
- Enter credentials and login to Explorer, it shows blank screen.
The Java Runtime Environment was not installed on server side which is a prerequisite.
- Install Java Runtime Environment on server side having same patch level as of client side.
Login explorer, blank screen, BI 4.0 SP4 , KBA , BI-RA-EXP , Obsolete: Polestar, Explorer , Problem
SAP BusinessObjects Xcelsius Enterprise 2008